Resources

Here are a few topics to help assist or answer common questions. Any additional questions or issues, please give us a call or send an email to info@mavroworld.com

General Terms

Equipment is covered by one or more of the certifications shown below. Manufacturers reserve the right to change or alter any pricing and specification in this catalog without notice, including drawing, diagrams, printed and digital catalogs, free shipping, lead times, general specifications and are non-binding. When ordering, customers must specify the type of gas (NG/LP gas) and the elevation if its over 2000ft. Mavro & Associates is not responsible for printing errors, pricing errors or omissions.

FAQ

What is the return policy?

No items may be returned unless qualified to. Re-stocking fees may incur if an order has shipped and then canceled, you will incur a 25% re-stocking fee plus the shipping & handling costs. Equipment that has been connected and used cannot be returned.

When will I expect my order to ship or be delivered?

Orders typically ship the same day or next day.

What are the operating business hours?

From 9 am to 5 pm. Hours may differ.

Can we pick up orders at your warehouse?

Orders can be picked up 24 hours in advance or please give a 2 hour window for same day pickup.

Documents

Warranty

 

Felux

Felux Service

1 year parts and labor

 

American Range

American Range Service

Local Service Agents

2 year parts and labor

 

BakeMax

BakeMax Service

1 year parts and labor

2 years parts and labor

 

Bevles

Bevles Service

1 year parts and labor

 

Blakeslee

Blakeslee Service

1 year parts and labor

 

Excalibur

Excalibur Service

1 year parts and labor

 

General

General Service

1 year parts and labor

 

Legion

Legion Service

1 year parts and labor

 

Omega

Omega Service

1 year parts and labor

 

Sapphire

Sapphire Service

1 year parts and labor

 

MaxxCold Korea Refrigeration

MaxxCold Service

2 years parts and labor

5 years on compressor - part only

 

X-Series Refrigeration

MaxxCold Service

1 year parts and labor

5 years on compressor - part only

 

Select Series Refrigeration

MaxxCold Service

1 year parts and labor

5 years on compressor - part only

 

MaxxIce

MaxxIce Service

1 year parts and labor - up to 130lbs

3 years parts and labor - up to 250-1000lbs

5 years on compressor - part only

 

Walk-Ins

1 year conditional warranty

Interested? If you would like to know more about our FELUX Equipment or if you have any questions, please give us a call. We are pleased to assist you!

Contact Us

Mavro & Associates

‭1 (844) 462-7377‬

1605 Crescent Circle, #100

Carrollton, Texas 75006

E-Mail Us!