General Terms

Equipment is covered by one or more of the certifications shown below. Manufacturers reserve the right to change or alter any pricing and specification in this catalog without notice, including drawing, diagrams, printed and digital catalogs, free shipping, lead times, general specifications and are non-binding. When ordering, customers must specify the type of gas (NG/LP gas) and the elevation if its over 2000ft. Mavro & Associates is not responsible for printing errors, pricing errors or omissions.

FAQ

What is the return policy?

No items may be returned unless qualified to. Re-stocking fees may incur if an order has shipped and then canceled, you will incur a 25% re-stocking fee plus the shipping & handling costs. Equipment that has been connected and used cannot be returned.

When will I expect my order to ship or be delivered?

Orders typically ship the same day or next day.

What are the operating business hours?

From 9 am to 5 pm. Hours may differ.

Can we pick up orders at your warehouse?

Orders can be picked up 24 hours in advance or please give a 2 hour window for same day pickup.

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